<![CDATA[WEB WORLD BLOG - Weblog]]>Thu, 14 Jan 2021 02:32:10 +0000Weebly<![CDATA[How to setup a new Outlook Email Account]]>Tue, 12 Jan 2021 13:10:04 GMThttp://blog.webworld.ie/weblog/how-to-setup-a-new-outlook-email-account

We often get queries about how to set up emails on Outlook on a fresh PC or even add a new account onto it. In this article, I will be showing you how to set up your email from scratch and showing you how to add or change certain settings in your email.

First, you need to have created an email in cPanel. If you have not, please follow this quick guide in order to do so.

1.) Please log into your client area.
​2.) At the top of the client area, you should have a blue bar running across it, click into  “Services” -> “My Services” 
3.) Click into your designated Hosting Plan.
4.) Click into cPanel (Top-left hand corner).
5.)Go to Email Accounts (Click the email accounts icon in the icon menu).

If you are already signed into your hosting plan, follow step number 5 onwards.


At this stage you should see your email accounts, unless you have no email accounts then you can create one from there on by clicking the blue button on the top right side of the screen.

After you have created your account, you can access your email settings which are very important as they allow your Outlook to communicate with our mail server. If you click onto your email from the cPanel interface, and go into “Connected Devices” a screen with two boxes will pop up. The blue box has the secure settings and the yellow one has not. We recommend using the blue one and for this tutorial we will be using the blue one. The yellow one can be used if your Outlook is an older version, everything dating as back as 2010 is classified as old and is using an older method of encryption. It should look like this:
​Once you have your email created and your settings noted down, we can start moving onto Outlook.

Step 1

Once you have activated your Outlook, you can officially set up accounts on it. Step number one is to navigate to "File" as shown in picture 1, and then clicking "Add Account" under your current email that's signed in.

Step 2

After clicking into "Add Account", a window will pop up like below. That's where you type the email address you want to set up in Outlook. After you have typed your email in, click "Connect".

Step 3

Once you clicked connect, another window is going to pop up showing different options of connecting your account. Usually for connecting cPanel accounts you will be using IMAP or POP as shown in the picture. For this tutorial we will be connecting an IMAP account with the details provided from cPanel. If you don't have the settings that were mentioned at the beginning of the article, please note them down now as you won't be able to do the next step if you don't have them.

To briefly explain what each do, POP3 will download all the emails onto your phone from the mail server and it will delete them, meaning you won’t be able to access them from a different device. IMAP does the opposite and it stores them on the server and you can access it from multiple computers. This will automatically connect to the server meaning you won't need to type in the settings manually. 

Step 4

After selecting which type of connection you're going to be using for Outlook, the account settings window will pop up and it will look like the picture below. This is where the settings that you got from cPanel are needed. You have to fill out each slot as it's named in the settings for cPanel.

Example: Incoming Server (cPanel Settings) -> Incoming Mail (Outlook Settings)
                 Outgoing Server (cPanel Settings) -> Outgoing Mail (Outlook Settings)

ONLY APPLIES TO CPANEL USERS BELOW

The port is filled in which type of connection you're using. If you are using Secure connection settings, you're going to use PORT: 993 for IMAP and PORT: 995 for POP. For the Outgoing port it's PORT: 465.

If you are using a non-secure connection, you would be using the following settings. PORT: 143 for IMAP and PORT: 110 FOR POP. For the non-secure Outgoing port it's PORT: 587.
I have underlined the two check boxes as they make the whole connection more secure. It's not necessary to keep them checked, if you do have any problems in the future with connecting, you can un-tick these to see if they help you connect to your email.

Once you have your settings are placed in, click "Next" and move!

Step 5

This step is really simple but also very important. It's the last step on getting your email set up and it's typing your password into the box. Make sure you are typing it in correctly as if you type it in too many times you will have to ring us to get yourself unblocked on the firewall! Once you're done, click continue!

Step 6

Once you have completed the steps above, that's everything done with setting up your email on Outlook! From here on you can add another email address to Outlook or just continue back to the main page and start using Outlook!

I hope I have explained this process well and that it aided you with setting up your Outlook! I know that my outlook or the look of the windows might not be the exact same match as yours but try your best to keep with this article as the process is very simple to other versions!

If you have any questions please feel free to contact us via email, support@webworld.ie and send us a picture or screenshot of the issue or question you're having!

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<![CDATA[Merry Christmas!]]>Thu, 24 Dec 2020 10:06:37 GMThttp://blog.webworld.ie/weblog/merry-christmas

Christmas Opening hours 2020:

During Christmas this year, these will be the available times for support, we are monitoring our emails regularly and we have engineers ready to respond in case of emergencies. Please take a look at the hours below.
Wednesday 23rd:          9:00 to 21:00
Thursday 24th:               9:00 to 15:00
Friday 25th:                     Closed
Saturday 26th:                Closed
Sunday 27th:                   Closed
Monday 28th:                  Closed
Tuesday 29th:                 9:00 to 18:00
Wednesday 30th:           9:00 to 18:00
Thursday 31st:                9:00 to 18:00
Friday 1st:                        Closed

If you have any questions please feel free to email us at support@webworld.ie, we will be monitoring our emails regularly during the Christmas period as mentioned above. Merry Christmas!
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<![CDATA[Setting up Outlook on Mobile]]>Wed, 23 Dec 2020 14:02:58 GMThttp://blog.webworld.ie/weblog/setting-up-outlook-on-mobile

How to setup Outlook on mobile

This article will guide step by step on how to set up your email on Outlook on the phone. Having your email set up on the phone is very handy as nowadays you bring your phone everywhere and you have constant access to it. We all know that checking emails is vital for businesses so that’s why we wrote this article to help you out. We will be using a Samsung for the demonstration and we will also have a tutorial for Apple devices at the end.

What do I do if I already have an email account set it up in my Outlook?

If you already have an email set up on the Outlook app, please follow the screenshots below to add a new account onto the app.

You want to click the top left icon, this will slide out a table as featured below, then, click the envelope with the blue button and it will slide out another table from below, then, select the "Add an account" option. This will bring you to step 3 as from there on you have to follow the same order of setting up an email.

Step 1:

Make sure you know your email address and password. This is important for multiple reasons. If you type your password wrong multiple times during this process it will block you on the firewall and you will have to contact us to unblock you.

Step 2:

Download Outlook from the PlayStore onto your phone, turn it on until you get to this screen. Type your email in the open box as the other options are for setting up google accounts in Outlook or simply creating a new outlook email.

Step 3:

Start by inputting your email and clicking continue on the bottom of the screen.

Step 4:

The next step is to select what type of connection do you want set up between your phone and the mail server. You can choose from POP3 or IMAP. To briefly explain, POP3 will download all the emails onto your phone from the mail server and it will delete them, meaning you won’t be able to access them from a different device. IMAP does the opposite and it stores them on the server and you can access it from multiple computers. This will automatically connect to the server meaning you won't need to type in the settings manually. 

Step 5:

Now you will have a window asking you to type your password in. It will also ask you to type your display name in and description of the mailbox, as you see I set mine to “Work”. 

Step 6:

Right after that you are all done and ready to use your email on your phone. It might take a while to load depending which protocol you used and how many emails you have.

If you have any questions please contact us at support@webworld.ie and we will reply as soon as possible!
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<![CDATA[New Sign in method!]]>Wed, 16 Dec 2020 19:13:58 GMThttp://blog.webworld.ie/weblog/new-sign-in-method

As of today we are introducing our new sign in system here at Web World.

Before arriving at the premises, you will have to be in touch with us via email in order to receive your QR code. This QR code will grant you access to the data center when you are visiting.

At the entrance you will be met by one of our staff members that will show you how to scan your QR code at the tablet. 

Upon arriving, you will be asked to show your ID. 

As we are operating during COVID we have put in a few rules to keep our staff safe and you as well, please be familiar with them before arriving.

COVID RULES // GUIDELINES:

  1. You must wear a mask or face shield at all times inside the data center
  2. When entering the data center your temperature will be checked.
  3. You need to keep at least 2 meters apart from staff or other customers in the data center.
  4. Please wash your hands at the hand sanitizing station when entering the building.

To make an appointment at the data center please email support@webworld.ie with the following information: 

  • Contact Name
  • Company Name
  • Email Address
  • Mobile Number
  • Car Registration Number
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<![CDATA[My email is blocked! Please help!]]>Wed, 02 Dec 2020 18:14:55 GMThttp://blog.webworld.ie/weblog/my-email-is-blocked-please-help

My email is blocked! What can I do?

We tend to get this call quite often in regards to users being blocked on our firewalls. There are multiple reasons why you can get blocked on our firewalls. The most common scenario is that you typed a password in too many times or a device that you’re logged in at is constantly trying to log in using a wrong password. In this short blog article I will be able to guide you through a quick tutorial that you can use in the future to check for yourself if you are blocked on the firewall.

The way to check if you’re blocked on the firewall is by trying to access your own website or trying to log into your web mail. We have an article on how to access your webmail which is fast and simple, I will be linking it below.

LINK: http://blog.webworld.ie/weblog/how-to-access-webmail

It is also handy to get familiar with this as it's great in case your main mail application stops working.

So how do I tell if I am blocked or not?

It is really simple, if you can see your website or you can see the log in page onto your webmail that means you are not blocked on the firewall and it is a completely different issue. However, if you can’t see your website or the webmail page at all, and it’s showing up as “connection timed out” or “can’t reach” that means you are blocked. Everything linked to the domain will now stop working from your IP address. That means you will not be able to send out or receive emails. Below you can see an example of being unblocked and blocked. The picture on the left shows a functional log in page for our webmail service, while the picture on the right shows an error while trying to display it. That's how you can tell the difference in being blocked.

How can I get myself unblocked?

To get yourself unblocked, there are 3 ways of doing it. You can ring us and tell us you’ve been blocked by providing your IP address. You can use websites such as https://ping.eu/ to get your IP address. You can also email us providing your IP address or you can wait until your block is over.

Is there a way I can do it myself?

Unfortunately, there isn’t a simple way to unblock yourself as you would need direct access to the firewall which only our engineers do.

If I block myself, will that stop my website from displaying to other people?

No, the block is only happening on your IP address which is specifically given to you. Everyone else will be able to see your  website as usual.

If I block myself, are other people in the office blocked too?

They will be blocked if they are on the same IP address as you. If they are on a different IP address they will be able to use their emails as normal.

If someone gets blocked in the office, will it block me too?

As mentioned previously above, more than likely yes unless you are on a different IP address.

If I’m blocked, can it be my phone's fault?

If any of your details were changed recently in regards to your email address, you will need to update them on every device as that device will keep trying to log in automatically if you set it to remember your password. This will cause you to keep getting blocked over and over again.

In future, how can I reduce the chances of myself being blocked?

You can reduce the chances of being blocked by letting your mail application remember your password, or letting your browser remember it also. This will eliminate the chance of typing in the password incorrectly multiple times. If your password does get changed, please remember to update it straight away so your machine knows that the password has changed.

If you do have any questions regarding this blog or anything to do with our services or products, please email us at support@webworld.ie or ring us at TEL: (01) 495 1112. We will be glad to help you out.
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<![CDATA[Black Friday 2020]]>Wed, 25 Nov 2020 12:58:56 GMThttp://blog.webworld.ie/weblog/black-friday-2020

Black Friday 2020 SALE!

We all know that this year has been a tough one for all of us. We want to take the occasion of Black Friday and Cyber Monday to appreciate all of you and give you these fantastic deals that could help you out on your way no matter what you're doing. If you're the director of a business company or you're blogging about your life!

The sale is 50% off on all HOSTING PLANS!

The sale is going on through until the 28th of November!

The promo code is: BLACKFRIDAY2020

If you have any questions or problems please email us at support@webworld.ie and we will reply to you.
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<![CDATA[Eco Power]]>Wed, 30 Sep 2020 13:17:39 GMThttp://blog.webworld.ie/weblog/eco-powerMost Eco-Friendly domains 80% off
​For the past number or years, the team at Web World Ireland is working towards making
the best possible choices to try and run our operations in the most sustainable, eco-friend way
we can.


The goals were to reduce our energy use and carbon footprint, improve our PUE Rating,
improve our staff and public health, reduce costs and increase profitability, try and attract more
green conscious customers. We have implemented as many changes to our operations as we can
and continue to review this on an ongoing basis.


For anyone, who’s going across the all current trends, we can recommend the top 3 Eco-Friendly domains with over 80% of the discount of the total.

.energy : €12.99 !

The .ENERGY domain is great for anyone in the energy industry - whether you're focused on renewable energy such as wind and solar, gas energy, power energy, or even nuclear energy. Everyone needs energy; this industry is a crucial part of the infrastructure of our society. As a result, it is always growing and changing.

WAS 100.00     NOW: 12.99 !

.green : €12.99 !

A strategic way to enter the rapidly growing Green Economy and the Global Green Movement, .green domain names are an ideal way for individuals to identify organizations, companies, and products that are leaders in the current global shift toward sustainability. Brands and businesses keeping up with consumer demand and strategic sustainable ways of doing business can use a .green domain name and easily be recognized as part of the broader solution.
​WAS: 73.00     NOW: 12.99 !

.bio : €12.99 !

For the participants of the growing organic food and farming sector, .BIO domains are the natural domain space from which to advocate their commitment to the principles of organic agriculture. By using Internet addresses such as www.myfarm.bio or www.myshop.bio, participants in the growing organic food and farming sector will reach an audience that recognizes .BIO as the unique online destination for bio-related contents.
​WAS: 60.00    Now:12.99 !
Questions? Please contact us at
​ sales@webworld.ie
ORDER NOW
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<![CDATA[July 01st, 2020]]>Wed, 01 Jul 2020 13:19:23 GMThttp://blog.webworld.ie/weblog/july-01st-2020

What is a Domain Name Server?

Domain Name System is system that helps computers understand domain names, it essentially changes the domain name to an IP Address. Every Domain name has a list of Name Servers that are authorized to host its DNS Records. Name servers are usually a server but can be a program that runs a name-service protocol. Name servers hold a file named Zone File, this Zone File contains records for the domain such as the A record and MX Record. If you need to set up an A record, you can contact us, or, your provider and they will send it to you. It is usually set as default once you register a domain. MX Records are a bit different to the other records as they are tied to the mail server. You have priority numbers which provide information to the mail server that should be used first to. You can have multiple entries with different priorities, if the first priority doesn't work it will go the next one and so on.

​​What are the DNS Records or Settings?

  • A records
An A record allows DNS Servers to have the IP Address tied to your domain name.
  • CNAME Records
A CNAME record can map the web address www.yourdomainname.com to the actual web site for the domain example.com.
  • TXT Recrods
You can use TXT records for various purposes. Most email providers such as Microsoft Office or Google use them to verify domain ownership and to ensure email security.
  • SPF Records
Purpose of an SPF Record is to prevent spammers from sending messages with forged email addresses from your domain.
  • MX Records
MX records are used to tell the world which mail servers accept incoming mail for your domain and where emails sent to your domain should be routed to.


Important notice

The option of changing DNS zones is only available for clients using cPanel. If you log in and you do not have the option to change your DNS zones under the "Edit DNS zones" function, this means that the server you're located on is currently undergoing maintenance. In this case please email us your records and we will change them for you. You can send your records to support@webworld.ie

How do I change them?

You can log into your cPanel Hosting Plan to change the DNS under the "Domains" Section.

You can manage your A record, CNAME Record, MX Record and TXT Recrod from here.

​After clicking into the Zone Editor, you will see a list of domains that are tied to your Hosting Plan. You can click manage with the spanner icon, and it will bring you into a menu with all the records tied to the domain you selected. From the list you can delete and edit these records, you can also add records by clicking the blue button with the plus sign saying "Add Record".

Regarding SPF Records and MX Record you have to navigate to the "EMAIL" Section and go into "Authentication". From here on you can add additional MX Records and SPF Records to the empty text box on the side and after you are done you can press "Add" which adds automatically the MX or the SPF record.

To find more about DNS Propagation which is the period of time it takes for a domain's Name Servers to update you can check out our other blog http://blog.webworld.ie/weblog/dns-propagation-guide, it also goes through how to check if your DNS Settings have been updated.

If you encounter any problems or you are unsure on how to proceed with changing your records please do not hesitate to email us as we will always be glad to help you. 

You can reach us at support@webworld.ie or ring us at TEL: (01) 495 1112.
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<![CDATA[DNS Propagation Guide]]>Wed, 01 Apr 2020 10:20:50 GMThttp://blog.webworld.ie/weblog/dns-propagation-guideDNS Propagation - Explained
In this guide I will help you go through some information about DNS Propagation, also known more commonly as updating DNS Records.

This guide will be split into 4 segments:

1. What is DNS Propagation?
2. Why does it take long?
3. Are their other ways to pass DNS Propagation?
4. How do I check if DNS Propagation has been updated?

What is DNS Propagation?

DNS Propagation is the process of the period of time it takes for a domain's Name Servers to uipdate, this process usually takes 24-48 hours to complete before changing efffect. It can also be referred to ISP (Internet Service Provider) nodes. These nodes have to update all over the world with the new Nameservers you've set your domain to.

​These nodes are all over the world and they all need to be updated individualy, that is why it takes at least 24 hours to update.

Also, DNS caches can still show the old website for different people viewing it, it all depends on their location on earth.

Why does it take so long?

Let's say you are currently living in Dublin, Ireland. You updated your name servers for a domain that's hosted in Santa Monica, USA.

When anyone goes into the browser, and wishes to look up your website, they have to go through different servers in order to get to the server your website is stored at. People think that when you type in "Ilovetacotuesdayys.com", the connection is instantly established between Dublin, Ireland and Santa Monica, USA. That is incorrect as it has to travel through many different connections, the path may vary each time.

This is the usual path:

Your browser -> Your computer -> Your Router -> Internet Provider -> Public DNS -> Domain Registrar -> DNS assigned to the domain you're looking up -> Server on which the files are stored.


Are there other ways to pass DNS Propagation?

You can point the domain to the destined IP address by changing the A record. You also have to set TLL to a minimal amount. When the record has been updated you can change the nameservers for your domain.

This will result in your domain being resolved from your previous host from the places where the propagation has not been completed yet and to a new one from the places where it has already been completed. IN this way you will avoid downtime as both hosts will not show you your new updated website.

How do I check if DNS Propagation has been completed?

There really isn't a way to tell when DNS records have been updated, there is websites that you can use to check but it all depends on your location in the world, your ISP and TTL applied to the domain. I have attached below a trustworthy DNS Checker that we sometimes use ourselves.

DNS Checkers work in a way that they provide a free check against any DNS Record in the world, they summarise the results they get and you receive it.

DNS Checker :
There is also another way of checking if DNS Propagation for yourself, for some people it might not be that simple to follow but I will try my best to explain it in this simple step by step. It consists of typing in commands into the command control panel.

After typing in any of the commands below, you can tell if the propagation has been complete for you if the result of these commands is the new IP Address. If it is not the new IP Address, that means DNS Propagation hasn't been complete for you.

1. Click on the Start button and search "CMD" into your search bar and click onto the application.
2. After clicking into it, please type the following command; ns.lookup (your domain.ie) and hit enter.
3. Or you could typ in Ping (your domain.ie) and hit enter
4. Or another option is to type in traceroute -I -e (your domain.ie)

Trace (also known as Traceroute or TRACERT in Windows) is a utility that traces a the route that IP (Internet Protocol) packets take from your computer to an internet host, showing how many hops the packet requires to reach the host and how long it takes to reach each router. If you're visiting a Web site and pages are appearing slowly, you can use traceroute to figure out where the longest delays are occurring.

Please remember put just a tracert command in Windows


That's been it, I hope I have explained the basics of DNS Propagation or most commonly called as updating DNS records.

If you ever do need your DNS records updated please pop us in an email to support@webworld.ie and we will change them for you!

You can also reach us at TEL: (01) 495 1112
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<![CDATA[How to access webmail.]]>Wed, 18 Mar 2020 12:30:33 GMThttp://blog.webworld.ie/weblog/how-to-access-webmail
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Accessing Webmail

There might have been a time where your outlook seemed to have stopped working and you needed urgent access to your email account, you searched through your mailbox looking for that email you got from us with your details to log into your hosting plan but no luck.

We get so many calls every day saying that “my email has stopped working”, but don't worry, we have sorted out your problems with this article.

We have created a program that will be able to show you where to log into your web mail. Your webmail is a mailbox that’s directly accessible from your browser, no need for third party programs such as Outlook.

Right let’s get into it, it’s not difficult at all and pictures have been included for clarification purposes.

How Connect to Your Mailbox Directly?

STEP 1:  Please go to : https://mxtoolbox.com/ , type in your domain into the “Domain Name” search bar. Click enter and copy the IP Address Result you receive.

You should receive this type of result after typing in your domain.
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STEP 2: If you see your domain name on the left and IP on the right, please copy your IP Address into the following window to get your final result.

Input IP



Please follow the instructions after putting your IP Address in to directly access your webmail account.

Exception:

 If the domain name is not visible on the left and you can see mx1.emailsrvr.com or mx2.emailsrvr.com, go to: https://premier.webworld.ie to log in to your email account.
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I don't see my IP address, what should I do?


If that isn’t what you got in the result tab and you received something like this, it means that your domain is redirected, or your domain can be expired. In both cases please contact support using support@webworld.ie:
a) Expired domain:
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Emails could stop working from various reasons, most common reason though is an expired domain. If a domain is expired, the emails and websites connected to it stop working.

b) Email spam filtering enabled:
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If you have any queries you can reach us at TEL (01) 495 1112 or email us using support@webworld.ie
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